Kal Tire

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Reviews of Kal Tire

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  Ashley Meyer Added 2018-04-02

  ★ ☆ ☆ ☆ ☆
  It took me about a week to get through on the phone to make an appointment, every time I called I either got a busy signal or it just rang, and rang, and rang...and rang. Once I finally got through I sat on hold for 10 minutes before I was finally able to make the appointment. I chalked that up to being that it’s November and I imagine they’re busy with tire changes, etc. However, I’m sitting in there waiting for the oil change to be done and the whole time I’m there, the phone is ringing, NON STOP and I’m watching 2-3 employees stand there, right by the phone, not answering it, before all three eventually walk away, while the phone continues to ring... and now on to the oil change, about 1.5 hours in I went to ask what was taking so long, after some running around and obvious confusion, she tells me the manager is going to figure out what’s going on and he’ll let me know. It’s at this point I finally see someone actually doing something with the car. I never did have anyone come tell me what was going on. About 30 mins later, 2 hours total, my car is finally ready. 2 hours for an oil change seems ridiculous, even if you’re busy and backed up. Then I was spewed something about them running out of filters, whether it’s true or not someone should have kept me updated. I wasn’t even offered a discount. They’re clearly disorganized here, I certainly won’t be back to this location. I’ll try the one up the road next time.

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About kaltire.com

Kal Tire - Tires, Custom Wheels, Batteries and Full Mechanical Service.
Kal Tire is Canada's largest independent tire dealer serving retail, commercial and mining. We carry 12 brands for car and light truck tires and offer the largest selection in the industry.